Refund policy

If you, unfortunately, have an issue with your product or delivery, please contact us to discuss your options at hello@huxden.com.
If you are enquiring about a return, in your email please include:
- Order number
- Issue with product
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All of our products can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
Shipping costs are non-refundable and the responsibility of the customer.

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PLEASE RETURN YOUR ORDER TO

HUXDEN
PO BOX  913
Yarra Glen, 3775
Victoria, Australia.
 
We will notify you via email once your return has been received and approved. The refund will be processed to the original method of payment.
**We recommend using a tracked service to return the goods as all transport risks are borne by the sender.