Shipping policy

Disclaimer: We kindly ask for your understanding and patience due to the current lockdown situation. Standard shipping may be delayed for all countries.

We will continue to work to deliver products as soon as possible while we keep our close attention on the situation.

We sincerely apologise for any inconvenience and thank you for your understanding. 

Orders are processed within 48-72 hours.  

AUSTRALIA

Standard shipping (5-7 business days) is FREE for all orders $70.00 AUD and over

Standard shipping (5- 7 business days) on all orders under $70.00 - flat rate of $7.90 AUD

Express shipping (2-3 business days) is also available - flat rate of $10.00 AUD 

 

NEW ZEALAND DELIVERY 

Australia Post Standard - 10-15 business days -  flat rate of $15.00 AUD  


INTERNATIONAL DELIVERY 

 STANDARD SHIPPING WITH AUSTRALIA POST - $15.00 AUD 

Please note some countries are still experiencing shipping delays due to COVID19 and can take up to 4- 6 weeks with Australia Post

All orders are sent via courier and are fully trackable 

Shipping to the below countries take 15-30 business days* COVID may increase this to 6 weeks. 

UK

USA

New Zealand

Belgium

Brazil

Canada 

China

Croatia

Denmark

Egypt

France

Germany

Greece

Hong Kong

Iceland

India

Indonesia

Israel

Ireland

Italy

Japan

Korea

Kuwait

Malaysia

Mexico

Netherlands

New Zealand

Norway

Pakistan

Philippines

Russia

Saudi Arabia

Singapore

South Africa

Sweden

Thailand

Turkey 

UAE

Vietnam

 

SUSPENDED LOCATIONS

Due to challenges faced by COVID19, we have unfortunately had to suspend the following countries until further notice.

Morocco


 

DELIVERY NOTES

- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.- We can not grant a refund if your item is in transit.
- Please make sure your delivery address is correct to avoid delays.
- Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.
- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.